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Belgian online pharmacy ...

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Sécurité

The website and mobile application Selfpharma constitute the virtual extension and an integral part of our pharmacy Citypharma.

The professional secrecy to which our pharmacy is held also applies to all information about our customers and patients.

Selfpharma ensures your privacy and, in this context, always acts in accordance with Belgian law on privacy (Law of 8 December 1992 on the protection of personal data). By using our website or one of our mobile apps, you expressly accept how Selfpharma collects and processes personal data.

SECURITY

Selfpharma undertakes to take all appropriate technical and organizational measures to protect your personal data against destruction, loss, unintentional modification, damage or disclosure.

To ensure the security of your data, we use the latest encryption technology recognized as standard within the IT sector.

Selfpharma undertakes not to transfer your data to third parties.

To ensure this security, Selfpharma especially encrypts the communication between our server and your computer, and also encrypts stored data.

REGISTRATION

Although you can view some information on our website or our mobile application without disclosing your personal data, you have to register online to confirm and send your orders.

During the registration process, you must provide the following information: your full name, address, email address, other contact information, a user name and password.

By communicating these personal data, you expressly give Selfpharma the right to retain and process your data for these purposes.

You can access (via your login and personal password) all your available data on the Selfpharma website or e-commerce application for consultation, modification or deletion.

Your username and password are strictly confidential. You are personally responsible for the security of your password and you need to prevent any kind of abuse. All activities performed on this website with your password and user name are assigned to you. In case of loss of these elements or if you suspect that their secrecy has been violated, please contact us immediately.

TREATMENT OF PERSONAL DATA

Via our website or mobile applications, your personal data are collected in different ways, especially when you register, when you fill out an online form, when you subscribe to a newsletter, if you use some of our online services and when you post and send a command or order.

The data you have provided through the website or mobile application is used only to send newsletters.

By communicating your personal data, you expressly accept that Selfpharma retains and processes these data for the purposes listed above.

However, your email address, your username or password will in no case be disclosed to third parties.

If you wish to contact us you can send us a letter to the following address:

Citypharma pharmacy

Place Bara, 2

B-1070 Brussels

Belgium

COOKIES

To facilitate the use of this site, we use "cookies". Cookies are small data files stored by your browser; these files contain information about the activity of your browser on our website.

Cookies enable us:

-to compile statistics on the traffic volume and use of different parts of our site;

-to adapt the layout of our website to display preferences of your terminal;

-to save information about forms that you filled or products that you have chosen on our site;

This is done so that you can get the best services during your next visit, such as your preferred language or products that may interest you.

PERMISSION TO ACCESS

You can, at any time, for free and without any reason, have access to your stored personal data, modify or supplement them as well as raise an objection if you no longer wish to be informed about our activities. For this, you just have to send a written request sent to Selfpharma (Citypharma, Place Bara 2 B-1070 Anderlecht). The application must be accompanied by a signed and dated copy of your identity card.

In addition, you can consult the public register of automated processing of personal data kept by the Commission for the Protection of Privacy.