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Right of withdrawal - Your Online Pharmacy Selfpharma

Effects of withdrawal

Exceptions to right of withdrawal

In accordance with the current legislation of the Code of Economic Law (Art. VI.53 §4 and 5) and the Royal Decree of 21 January 2009 (Art.29 §6) giving instructions to pharmacists, the Buyer may not exercise the right of withdrawal on:

  • The supply of products liable to deteriorate or to expire rapidly (eg baby milk) (Article VI.53 §4 of CEL);
  • The supply of sealed products that cannot be returned for reasons related to the protection of health or hygiene and that have been unsealed by the Buyer after delivery (Art VI.53 §5 of CEL);
  • The supply of medicines and medical devices except in case of defect or if the withdrawal decision is explicitly communicated before the sending (RD. 21/09/2009 Art.29 §6).